Our goal at Funitic.com is 100% customer satisfaction. We take pride in the quality of the products we sell. If you are not completely satisfied with your purchase, please follow the guidelines detailed below and we will be happy to help you to return your purchase, our goal is to make returns or exchanges as easy as possible.
If the product you receive has manufacturing defects, contact us within 72 hours of receiving the product and Funitic.com will replace the item. We will issue an RMA and give you instructions on how to ship the item back. We will pay for the freight back and ship the correct product to you. You will be charged for the replacement order and credited in full upon receipt and inspection of the original order. Or, you may choose to wait until we receive the incorrect item and issue credit before placing the new order.
Return item must be unused/unblemished by any trials or other sign of wear and tear and original Packaging Protection must all be retained. Funitic.com have the right to return the product back promptly to the customer if any one of the components is missing or used or have a wear. Please contact [email protected] for an RMA number issued to the customer. Refund of the final invoice price ( minus 25% restocking fee+ shipping fee) will be issued to the customer
A product that has been installed, modified or has missing parts cannot be returned to us. We will be happy to assist you on cases where the product is having manufacturing defects and entitled to manufacturing warranty.
Labour, Installation or any other surcharges from the original invoices are non-refundable.